All articles

  1. Are Kite products eco-friendly?

  2. Calculating how much I get paid (SDK users)

  3. Checking the order status of orders placed by your customers.

  4. Custom Implementations of the SDK

  5. Handling customer service

  6. How are shipping costs calculated?

  7. How do I connect my Shopify store to Kite?

  8. How do I earn commission when using the Kite SDK

  9. How do I get paid? (SDK users)

  10. How do I get started?

  11. How do I issue refunds to my customers?

  12. How do I know if my customer's order has been shipped?

  13. How do I send my customers orders to Kite for fulfilment?

  14. How do I set the retail cost for my customers? (SDK users)

  15. How do I set up dispatch and confirmation e-mails?

  16. How do I set up promo codes?

  17. How do I submit my first order?

  18. How do I track the sales I have made?

  19. How is sales tax applied?

  20. How long does it take to integrate?

  21. How long does it take you to delivery to world destinations (Branded product user)

  22. How long does it take you to delivery to world destinations (White labelled user)

  23. How much do your products cost?

  24. How quickly are your products manufactured and then shipped?

  25. Open Source

  26. Paying by Paypal doesn't work in Test environment.

  27. Paying for orders if using the Kite API

  28. Privacy Policy

  29. Setting up products visible in your app (SDK users)

  30. Terms of Use

  31. What are Kite's exclusive brand partnerships?

  32. What are the quality of your products like?

  33. What are your products made?

  34. What branding do my customers see?

  35. What does Kite do?

  36. What if my custom isn't happy with their product?

  37. What if the customers order doesn't arrive ?

  38. What is shown on the packing slip?

  39. What is the base cost vs the retail cost?

  40. What is the Kite dashboard used for?

  41. What platforms do you support?

  42. What products are available in the Albelli range?

  43. What products are available in the Photobox range?

  44. What products are available through your Shopify app?

  45. What products does Kite sell?

  46. What transaction fees are there? (SDK users)

  47. Where do you deliver too?

  48. Why use the Kite SDKs?

Feedback and Knowledge Base